Golfr — Terms of Service

Effective date: January 1, 2025

These Terms of Service ("Terms") govern your access to and use of the Golfr Service at golfr.coach. By using the Service, you agree to these Terms.

1) Definitions

  • "Service" means Golfr' website, apps, and related services.
  • "User," "you," or "your" means any account holder or visitor.
  • "Player" means a user who uploads golf swing videos for feedback.
  • "Coach" means a user who provides feedback or offers sessions.
  • "User Content" means videos, images, comments, annotations, and other content you submit or generate through the Service.

2) Eligibility & accounts

You must be at least 13 to use the Service and at least 18 to register as a Coach. You are responsible for your account credentials and for all activity under your account. Keep your password secure and notify us of any unauthorized use.

3) The Service

Golfr provides tools to upload and analyse golf swing videos, collaborate with coaches, and schedule coaching sessions, including optional two‑way sync with Google Calendar for Coaches.

No medical or professional advice. Feedback may involve fitness or technique suggestions. It is for informational purposes only and is not medical, physiotherapy, or injury‑prevention advice. Consult your physician or a qualified professional before changing your activity.

4) User Content & license to Golfr

You retain ownership of your User Content. To operate the Service, you grant Golfr a non‑exclusive, worldwide, royalty‑free license to host, reproduce, process, adapt (including to generate derived analytical artifacts), transmit, display, and distribute your User Content solely to provide, maintain, secure, and improve the Service and to comply with law. This license ends when your content is deleted from our systems, subject to reasonable backup and compliance retention.

You represent and warrant that you own or have the necessary rights to your User Content and that your submission and our permitted use do not violate any third‑party rights or laws.

5) Coaches, players, and bookings

  • Independent parties. Coaches are independent of Golfr. We do not employ or control Coaches, and we are not a party to any agreement between a Player and a Coach.
  • Scheduling. Bookings may be created in the Service and (for Coaches who connect Google Calendar) synced two‑ways to Google Calendar. You are responsible for verifying times, time zones, and notifications.
  • Cancellations/changes. Each Coach may set cancellation or rescheduling rules. Golfr is not responsible for fees, refunds, or no‑shows between Players and Coaches.
  • Conduct. Coaches agree to maintain professional conduct and comply with applicable laws and credentials requirements where relevant.

5a) Platform commission for coaches

Coaches who provide services through the platform are subject to a platform commission fee. The commission rate is determined by Golfr and may be updated from time to time. The current platform commission rate is 10% (as of the effective date of these Terms).

Commission structure: The platform commission is calculated as a percentage of each transaction (session booking, video analysis, or subscription payment) processed through the platform. The commission is deducted automatically from payments before funds are transferred to your connected Stripe account. You will receive the net amount after the commission has been deducted.

No monthly fees: There are no monthly subscription fees or upfront costs to use the platform as a Coach. You only pay the commission when you earn revenue through the platform.

Rate changes: Golfr reserves the right to modify the platform commission rate. We will provide reasonable notice of any changes, typically through email notification or in-app messaging. Continued use of the platform after such changes constitutes acceptance of the new commission rate. The most current commission rate is always displayed on the "Become a Coach" page and in your coach dashboard.

6) Google Calendar & OAuth (Coaches)

If you connect Google Calendar, you authorize Golfr to read availability and create/update/cancel session events on your calendar. We will not access the details of non‑session events except as strictly necessary to check free/busy availability.

You may revoke access in your Google Account and/or within the Service at any time.

Disclosure: Golfr' use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

7) AI and automation

We use automated tools, including AI, to assist with text enrichment and the provision of feedback. We do not use AI tools to analyse videos. We do not send your personal data or User Content to Google Gemini. Automated outputs may be inaccurate or incomplete; use your own judgment and verify before relying on them.

8) Acceptable use

You agree not to:

  • Upload content you don't have rights to, or that is unlawful, defamatory, harassing, hateful, pornographic, or otherwise inappropriate.
  • Interfere with or disrupt the Service; attempt to access non‑public areas; reverse engineer or bypass security.
  • Use the Service to build a competing product, train general‑purpose AI models, or for any high‑risk activity where errors could cause harm.

We may remove content or suspend accounts that violate these Terms.

9) Third‑party services

The Service may link to or integrate with third‑party services (e.g., Google Calendar). Those services are governed by their own terms and privacy policies. Golfr is not responsible for third‑party acts or omissions.

10) Intellectual property

The Service (excluding your User Content) is owned by Golfr and its licensors and is protected by IP laws. You receive a limited, revocable, non‑transferable license to use the Service for its intended purpose.

11) Feedback

If you provide feedback or suggestions, you grant Golfr a perpetual, worldwide, royalty‑free license to use them without obligation to you.

12) Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms, if required by law, or for technical/security reasons. Upon termination, Section 10 (Intellectual property), Section 11 (Feedback), Section 13 (Disclaimers), Section 14 (Limitations), Section 15 (Indemnity), and Section 17 (Governing law) survive.

13) Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR‑FREE, OR THAT DEFECTS WILL BE CORRECTED.

14) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONLYFAIRWAYS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IN ANY 12‑MONTH PERIOD IS LIMITED TO THE GREATER OF USD $100 OR THE AMOUNTS YOU PAID TO ONLYFAIRWAYS FOR THE SERVICE IN THAT PERIOD.

Some jurisdictions do not allow certain limitations; in those cases, the above limits apply to the fullest extent permitted.

15) Indemnification

You will defend, indemnify, and hold harmless Golfr from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your User Content, or your breach of these Terms.

16) Changes to the Service and Terms

We may modify or discontinue features at any time. We may update these Terms; we will post changes with a new effective date and notify you of material changes via email or in‑app.

17) Governing law; venue

These Terms are governed by the laws of England & Wales and the courts of England and Wales shall have exclusive jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18) Miscellaneous

These Terms constitute the entire agreement between you and Golfr. If any provision is unenforceable, the remainder remains in effect. You may not assign these Terms without our consent. Our failure to enforce a provision is not a waiver.

Contact:

The Swing Suite Ltd.
74 Elmfield Way, Sanderstead Surrey, CR2 0EF
Email: contact@golfr.coach